Guides
jeb_Admin- Online
- 42 / 100
- TPS
- 19.8
- Open tickets
- 2
- My points
- 980
- Onboarding
Your first shift
Link your account, go on duty and handle your first ticket without breaking anything.
8 steps · updated Sep 15, 2026 - Tickets
Handling a grief report
Confirm grief with CoreProtect, collect evidence and hand it to a Mod for the rollback.
6 steps · 2 fixes · updated Sep 12, 2026 - Moderation
Chat moderation ladder
Warn, mute, escalate: which step to use and how long each punishment lasts.
4 steps · updated Sep 17, 2026 - Troubleshooting
Common player problems
The errors players send screenshots of, what they mean and what to tell them.
5 fixes · updated Sep 18, 2026 - Troubleshooting
When staff tools break
Dashboard, tickets and duty problems you might run into on shift.
4 fixes · updated Sep 18, 2026 - ModerationMod only
Bans and appeals
When to temp-ban or perm-ban, what evidence to attach, and how appeals are reviewed.
4 steps · updated Sep 10, 2026 - TicketsMod only
Rollbacks
Undo grief with CoreProtect safely: preview, apply, log.
4 steps · 1 fixes · updated Sep 08, 2026